Monday, May 19, 2014
Sometimes a smile and a positive attitude is all that’s needed to help turn a stressful situation into a good night’s stay. Read Cecilia’s story below to find out how one of our front desk employees was able to help guests whose flights were delayed have an enjoyable stay even in less than ideal circumstances. [...]
Continue reading: Featured Guest Story: Cecelia N.
Friday, March 28, 2014
When guests have difficulties with their trip, we work hard to try and help fix whatever problem they may be having. We love hearing stories about how our staff was able to help our guests out, whether it was a flat tire or a request for a birthday surprise. Read Steve’s story below to learn [...]
Continue reading: Featured Guest Story: Steve B.
Friday, March 21, 2014
Some of our favorite guest stories are ones that tell us how we’re able to help our guests and their families have a memorable and meaningful trip. While your hotel stay isn’t usually the main focus of a vacation, it’s the little things that can make or break your trip. We’re proud that our genuine [...]
Continue reading: Featured Guest Story: Brooke S.