Gaining a Loyal Guest
Thursday, April 11, 2013
We care about all of our guests – from the returning weekday business traveler to the family on a week-long vacation. Read the story below to find out how a first-time guest became a loyal Club Carlson member!
A gentleman staying at a hotel five miles away called us to book a room. He had no way of getting to our hotel other than renting a car, which he was about to do, so I went and picked him up. Now we have a loyal Club Carlson customer!
Have you had a great experience at one of our Country Inns & Suites By Carlson hotels? We would love to hear about it! Submit your own story today.