Gaining a Loyal Guest

by Country Inns & Suites
Thursday, April 11, 2013


club carlson

We care about all of our guests – from the returning weekday business traveler to the family on a week-long vacation. Read the story below to find out how a first-time guest became a loyal Club Carlson member!

A gentleman staying at a hotel five miles away called us to book a room. He had no way of getting to our hotel other than renting a car, which he was about to do, so I went and picked him up. Now we have a loyal Club Carlson customer!

Have you had a great experience at one of our Country Inns & Suites By Carlson hotels? We would love to hear about it! Submit your own story today.


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